Nordicly – bringing a Scandinavian attitude to being ‘better’
Nordicly was founded by Jeanette Eriksson, who is a Swedish coach and HE consultant (and honorary Brit after living in London since 1994) with 15 years of management and coaching experience at both executive, business and personal level. Jeanette also spent a few years coaching the women’s national handball team leading up to the Olympics 2012 and is a British League and British Cup handball champion (and team captain) for 12 years running. Jeanette speaks fluent English and Swedish, and provide services in both languages, and has got invaluable experience and knowledge of the British work ethic and system as well as her native Scandinavia which adds to her skills to provide the most efficient solutions when dealing with clients at all levels and whether in London, the rest of Britain, Scandinavia or other parts of the world.
Why is staff happiness important?
Happiness encourages creativity.
Happy employees are more accurate and have better analytical abilities.
Happy employees are better at handling adversity.
Happy employees equal lower costs.
Happy employees are better at sealing the deal.
Happy employees provide better service.
Happy employees are more productive.
Happy employees stay.
Happy employees can be a part of a branding strategy and boost sales.
Employee happiness is important for a company’s long-term success.
Why Life coaching?
A life coach is someone who aims to help and empower others to make and meet personal and professional goals.
Life coaching, and Nordicly, can help you reach a tangible goal or make a change in your life. What life coaching is not, on the other hand, is counselling or therapy. Life coaches are not psychologists or psychotherapists, and they don’t investigate the underlying causes of emotional health problems. Instead, they focus on the present and your future plans, rather than working on issues from the past.
A life coach also doesn’t aim to offer solutions. But I can help you find the answers you need yourself and make it easier for you to realise what you really want and then develop a plan to get it. I can help you identify your strengths and weaknesses, and to focus on what you’re good at while removing/reducing the areas that aren’t working in your life.
Be your best self
Life coaching has the potential to help with many areas of your life. For instance, it may help you achieve a better work-life balance, achieve your ambitions and career goals, excel at work, or explore your potential. It may also help you become happier and more fulfilled at home, or help you find your purpose, boost your confidence or become more motivated.
Other areas such as health and fitness, hobbies and relationships are also some of the things I can help with. To put it simply, any area of your life that feels stuck or blocked, anything you’re unsure of or changes you want to make could benefit from life coaching. Sometimes by resolving one area you can help many other parts of your life, as often they tend to be connected
I also offer consulting services with particular expertise in HE management and systems, which can also be applied in other public services institutions, where systems need to be more efficient and collaboration needs to be improved. I can also provide great insight to better ways to work, based on experience of system improvement as well as looking at new innovative, modern ways of working, often based on a Scandinavian approach.
I provide tailored programmes to individuals and companies
Different types of coaching provided:
• Performance coaching
Coaching activities here are aimed at enhancing an individual’s performance in their current role at work, to increase their effectiveness and productivity at work. Generally, performance coaching derives its theoretical underpinnings and models from business and sports psychology as well as general psychological theory.
• Skills coaching
This form of coaching focuses on the core skills an employee needs to perform in their role. Skills coaching provides a flexible, adaptive, ‘just-in-time’ approach to skills development. Coaching programmes are tailored specifically to the individual and are generally focused on achieving a number of skill development objectives that are linked to the needs of the organisation.
• Career Coaching
Coaching activities focus on the individual’s career concerns, with the coach eliciting and using feedback on the individual’s capabilities as part of a discussion of career options. The process should lead to increased clarity, personal change and forward action.
• Personal or life coaching
This form of coaching provides support to individuals wishing to make some form of significant changes happen within their lives. Coaches help individuals to explore what they want in life and how they might achieve their aspirations and fulfil their needs. Personal/life coaching generally takes the individual’s agenda as its start point.
• Business coaching
Business coaching is always conducted within the constraints placed on the individual or group by the organisational context.
• Executive coaching
One to one performance coaching is increasingly being recognised as the way for organisations and individuals to improve performance. By improving the performance of the most influential people within the organisation, the theory goes that business results should improve. Executive coaching is often delivered by coaches operating from outside the organisation whose services are requested for an agreed duration or number of coaching sessions.
• Team facilitation
Coaching in its role as facilitator is particularly valuable during the budget and strategy planning season. And coaching a team before a presentation can dramatically improve performance – as well as self confidence.
• Work shadowing
As well as being a means of identifying an individual's behaviour and performance, work shadowing is an excellent method of getting immediate feedback on behaviour, with a discussion of alternative ways of handling future such situations.
Or we can prepare a custom programme for your organisation.
Nordicly offers consulting services for administrative departments, with particular focus on public sector and HE administration areas.
Jeanette Eriksson is an operations expert as well as a customer and staff focussed professional who has worked in the UK higher education sector for over 15 years. Having held various management level roles at London Metropolitan University, Jeanette is now working as an Education Consultant (as well as coach) working with universities and other public and private sector companies, specialising in leading and advising on change initiatives, streamlining processes and new ways to collaborate as well as developing productive and skilled (and happy) teams.
Before leaving London Metropolitan University in 2017 Jeanette was the Head of Admissions, responsible for the creation and management of an experienced, skilled and progressive processing team for undergraduate, postgraduate and international applications. Jeanette has a proven track record of change management, developing new and innovative online systems (online Admissions, applicant portal, fee status tool based on UKCISA rules etc), project manage and deliver a full Clearing operation involving over 200 staff and 3000 applications) as well as university wide improvements in a continuously changing landscape.
Jeanette has expertise and interest in the following areas:
- Process improvement
- Improving customer service
- Developing/improving online systems including project management
- Improving collaboration and information sharing
- Management of staff (including managing millennials v ‘old school’)
- Getting the most out of your team by empowering the staff
- Adapting new approaches to team working
- Making change happen
The coach-client magic ingredients bring success
- Let’s chat and/or meet to work out what the aim/goal/’problem’/frustration is and what you need
- We confirm that we can meet your needs and decide on the best approach to achieve this and we confirm plan, time frame and cost
- We start working together in the most efficient, straight-talking and positive way possible to achieve our shared aim.
All services at Nordicly follow a modern Scandinavian attitude and approach, which is direct and straight-talking with efficient, collaborative and structured improvement plans and outcomes. Together with our clients we establish the goal and identify the solution through guidance and questioning, we make quick informed decisions and then we decide on the next task in hand whilst always keeping an eye on the end result continuously working towards the end goal until it is achieved.
Nordicly offers coaching services to all size companies (staff at different levels and groups), individuals who needs help to achieve personal life goals (small or big – or sometimes a little undefined). Once a relationship based on trust and rapport is established, Nordicly challenges thinking and assumptions to support the individual in their goal setting. The coaching can be set up as regular face to face sessions, via telephone or instant messages or Skype or (in the case of companies) as a ‘resident role’ within the company for a group of staff during an agreed time frame or a group session – and also as a combination of all the above depending on need. Coaching is all about getting the best out of the client and what works for them to achieve their goals.
Nordicly offers coaching to leaders and other individuals that an organisation wish to develop. We also offer bespoke training events around leadership development, team building, work engagement and satisfaction, effective communication, stress management and maximising the benefits of multicultural teams as well as how to best manage millennials. The training may be a standalone event or forms a series of events over a period of time. The detail and format of each is developed in conjunction with the client.
What happens during a session?
Coaching is available in person, on the phone or by email, and sometimes also via Facetime and instant messaging. How long your sessions last will depends on goals and how we would work best together but a typically a one-to-one session is 60 minutes.
How many sessions you’ll need and how often you’ll need them is up to you but we will set out a recommended amount depending on the goal you wish to achieve. As Nordicly offers coaching services over the phone or online, it means you can have a session whenever it suits you.
All coaching and consultancy services are offered in native English and Swedish.
Nordicly are experts in HE consultation
"The coaching has been really rewarding. I have learned how to communicate clearly and more efficiently with my team and to reflect on my leadership skills. Jeanette was a great listener and gave me useful tips to improve my performance. This was done whilst creating a safe yet challenging environment. Jeanette has that natural ability to make you recognise your own potential and help to guide you towards it. Thanks to Jeanette’s help and advice I have grown more confident in my role being able to look at different approaches then focussing on taking action."
“I am a Swede living in New York and after a few life-changes I felt I needed to structure my life better and improve my goal setting. A friend of mine recommended Jeanette and, despite us being in different time zones, our weekly Skype and phone sessions worked brilliantly. Jeanette has a straightforward approach and is very positive. She made me feel at ease straightaway and talking to her was easy. It was great to look at my life holistically and then focus down on the areas I really wanted to improve. The online sessions provided lots of positive reinforcement and framework to help me identify the changes I wanted to make. In summary Jeanette has enabled me to transform my life and I will be forever grateful. Tack!”
“My manager offered me weekly coaching sessions with Jeanette, both in person and on the phone, and it’s been some really useful six weeks, where I have identified goals in the work place which has made me more productive and inspired, which benefits both me and the company. My sessions with Jeanette has also made me feel invested in and has given me a new lease of life in my daily work. She also helped me identify a few correlations between issues in my private life and work life, and I now feel I have improved both areas.”
“Jeanette came to our department to do consulting on the improvement of our Admissions processes and, instead of the usual longwinded approach, we ended up with new ideas around collaboration, streamlining our services and systems with some quick wins as well as planning a new approach to online systems and services. All of which will improve communication within the team, offer making, conversion as well as providing a better customer service experience. Jeanette also brought her coaching skills to the team and did a team session which instantly saw an increase in moral and productivity in the team. We will be getting Jeanette back for 1-2-1 coaching and mentoring sessions to support our staff as well as the manager to help achieve the institution’s goal by improving moral, sense of ownership and effectivity.”
“From our first meeting Jeanette really made me think about what I wanted to do. She helped me structure my goals in a way that I’d never thought of before, helping me focus on what was important to me and how I could achieve my goal, ultimately finding the right job for me”
Nordicly provides group coaching to public and private sector